Legal Information

Terms & Conditions

These Terms and Conditions govern the use of the {{SITE_NAME}} website. They do not replace any separate client-care letter, engagement terms or service agreement.

Last updated: {{LAST_UPDATED_DATE}} Website operator: {{LEGAL_ENTITY_NAME}}

1. About the website operator

This website is operated by {{LEGAL_ENTITY_NAME}}, trading as {{SITE_NAME}}.

  • Registered or principal address: {{REGISTERED_ADDRESS}}
  • Company number, where applicable: {{COMPANY_NUMBER}}
  • Regulatory status: {{REGULATORY_STATUS}}
  • Regulatory reference: {{REGULATORY_REFERENCE}}

2. Acceptance of these terms

By accessing or using this website, you agree to these Terms and Conditions. Do not use the website if you do not agree to them.

We may update these terms from time to time. Continued use after an update means that the revised terms apply from their stated effective date.

3. General immigration information

Website content is provided for general information only. Immigration rules, procedures, official guidance, fees and processing arrangements can change.

Content should not be treated as legal advice, immigration advice tailored to your circumstances or a substitute for reviewing the current official requirements.

Important: do not make an application, miss a deadline or take another important step solely because of general website content.

4. No adviser-client relationship

Viewing the website, submitting an enquiry or requesting a consultation does not by itself create an adviser-client, solicitor-client or other professional relationship.

A professional relationship begins only when the applicable checks have been completed, the scope of work has been agreed and written engagement terms have been accepted.

5. Urgent dates and deadlines

Website forms and general email accounts must not be relied upon as the sole method of protecting a visa expiry date, appeal deadline, administrative-review period, tribunal deadline or other time-sensitive matter.

A deadline is not accepted or monitored unless this has been confirmed expressly in writing as part of an agreed professional engagement.

6. Permitted use

You must not use this website:

  • In breach of any applicable law or regulation.
  • To transmit malicious code or interfere with website security.
  • To impersonate another person or submit misleading information.
  • To obtain unauthorised access to systems, accounts or data.
  • To copy, scrape or extract content on an excessive automated basis.
  • To use website material for a misleading, fraudulent or unlawful immigration service.

7. Intellectual property

Unless otherwise stated, the website design, written content, graphics, branding and original materials are owned by or licensed to {{LEGAL_ENTITY_NAME}}.

You may view and print reasonable extracts for personal, non-commercial use. You must not reproduce, republish, sell, modify or distribute substantial website content without prior written permission.

8. Information submitted through the website

Information submitted must be accurate to the best of your knowledge and must not infringe another person’s rights.

Do not send original documents, passwords, unnecessary financial information or highly sensitive records through general website forms unless specifically requested.

Personal information is handled according to our Privacy Policy.

9. Website availability and accuracy

We aim to keep the website available and its content reasonably accurate, but do not guarantee uninterrupted access, freedom from errors or that every page will always reflect the latest legal or procedural change.

We may suspend, withdraw, update or restrict any part of the website without prior notice where reasonably necessary.

10. External websites and services

Links to third-party websites are provided for convenience or reference. We do not control their content, security, availability or privacy practices.

A link does not necessarily mean that we endorse the third party, its services or all information published on its website.

11. Limitation of liability

To the fullest extent permitted by law, we are not responsible for loss arising solely from reliance on general website content, website unavailability, unauthorised third-party activity or third-party websites.

Nothing in these terms excludes or restricts liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence where applicable.

Liability arising from separately agreed professional services is governed by the relevant engagement terms and applicable law.

12. Privacy and cookies

Use of the website is also governed by our Privacy Policy and Cookie Policy.

13. Governing law and jurisdiction

These website terms are governed by the laws of England and Wales, subject to any mandatory legal rights that apply in another jurisdiction.

The courts of England and Wales will have jurisdiction over disputes relating to these terms, except where applicable law requires otherwise.

14. Contact us